The telephone provides a vital connection to the outside world for many people. The links below offer valuable information to help consumers make smart decisions about telephone service.

Consumer Information:

UTC's Smart Consumer Guide - How to set up service, deposit and disconnection rules, and how the UTC sets rates.

Washington Telephone Assistance Program – A program which provides reduced telephone rates for low-income consumers.

Telephone Competition – More choices can mean more savings.

Selecting a Long Distance Service Provider – What you should know about long distance

Guide to Charges on Your Local Phone Bill - Explains charges on your monthly phone bill.

Local Calling – Options for meeting your local calling needs.

Payphones – Smart consumer tips for using public payphones.

Directory Assistance – Important information you should know about directory assistance.

Prepaid Calling Cards – How prepaid calling cards can save you money.

Telephone Solicitation - Telemarketing rules.

Slamming – Changes to your telephone service, without your permission.