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Editor: Amanda Maxwell (mailto:amaxwell@utc.wa.gov) Contact: 360-664-1110 Web site: www.wutc.wa.gov/consumer November 2010 Managing Winter Energy Bills Need Telephone Assistance? Got Energy Vampires? Natural Gas Safety Power Outage Survival Tips September 2010 Are you on Facebook? Need Telephone Assistance? Avista Rate Case Reduce, Reuse, Recycle! Join the Conservation Conversation! Do Not Call Registry July 2010 Are You on Facebook? Moving? Don't Sweat It! Tax Credits for Energy Efficiency Upgrades Summer Train Track Safety Tips What is VOIP Phone Service? Summer Energy Efficiency Tips Utility Locate Problem? Call the Commission! What Can the UTC Do For You? May 2010 Verizon-Frontier Sale Energy Assistance Helps 9.5 Million Appliance Rebates Illegal Movers AARP Money Smarts Event Mar 2010 Energy-Efficiency Challenge Consumer Protection Week Call Before You Dig City Taxes on Your Phone Bill Fix-A-Leak DIY Energy Audit Jan 2010 Help for Heating Bills Important Info for Verizon Customers Shutting Down Illegal Movers Census 2010 Oct 2009 Using Pre-Paid Calling Cards No Small Change Emergency Preparedness Prepare for the Winter Chill Are You On Facebook? Aug 2009 Telephone Assistance Effective Complaining When to Call the Commission Choosing a Long Distance Company Jul 2009 Consumer Alert: Illegal Movers Stay Safe Around Trains and Tracks Natural Gas Prices Fall Smart Recycling Check your Meter Apr 2009 Busted! Putting the Brakes on Illegal Movers! Moving? Read this first! Energy Spring Cleaning Call Before You Dig Safe Drinking Water Feb 2009 UTC Welcomes New Chairman High Heating Bills? Protecting Consumers Legislative Bills Storm Guidelines for Garbage Pickup Enforcement Action Taken Against Illegal Mover Dec 2008 All My Sons Movers Cancelled Energy Rebates Disconnected? Electricity Vampires Energy Saving Holiday Lights Sept 2008 Call Before You Dig Energy Savings Natural Gas Outlook Utility Assistance Jun 2008 Be Meter Savvy Can You Dig It? Water Wisely Energy Assistance Available to PSE Customers What Can the UTC Do For You? Mar 2008 National Consumer Protection Week Does It Make Cents? (Best Long Distance Rates) Medical Emergencies Complain Effectively Jan 2008 Are You Moving Soon? PSE Requests Rate Increase Talkin' Trash Hot Tip (Downed Power Lines) Surges Happen Fall 2007 New for Bundled Services Vehicle Safety Inspections Can You See Me Now? Top Winter Tips The UTC Can Help July 2007 Keep Off the Tracks! Operation Lifesaver's "Top Ten" safety pointers How to Avoid Being Slammed BPA credits- where did they go, and why? Are You Moving? Yard Waste Tips Do the Puyallup with us!